The
BPO division has been started based on the same fundamental
principles. Our present infrastructural facility is equipped
to undertake customer service, technical support services
and telemarketing processes with team strength of more than
50 people, who are qualified to provide quality service to
its international clients. The call center services runs on
a client server environment with Computer Telephony Integration
(CTI) and unified messaging enabling us to handle all types
of calls – voice, fax, e-mails, chat etc. What distinguishes
our company from thousands of others is our state of art infrastructure.
Currently our technical specifications can be enumerated as
below.
State of art Predictive Dialer.
IBM Severs and Pcs.
Noise canceling headsets. |