Brick
and Click Technologies have always believed in developing
transparent and trusted client relationships where IT outsourcing
decisions are governed by the clients’ business drivers.
This organizational principle has helped us create a defined
value chain, starting from business needs, moving through
solution development, on to successful execution. Moreover,
our organization stands deeply rooted on the ground of business
ethics. Such principles and our vision to be a preferred Global
Technology and Business Solutions Partner to our customers
through innovative and best practices is helping our company
to grow in leaps and bounds.
We as a company have always aimed at providing holistic solutions
to our customers and are therefore constructing a service
model that tightly integrates the IT services with business
process management. In meeting the objectives of becoming
an integrated IT solutions provider, we have started our Call
Center operations in our ITeS division. We have commenced
operations in providing service in the areas of customer care,
technical support, data conversion, collections, telesales,
transaction processing and other value additions.
In this age of cut-throat business competition businesses
around the world are consistently shedding their non-core
activities to concentrate on their core competencies. We believe
that organizations should not outsource to follow the global
trend but should evaluate the value proposition. Our IT and
ITeS divisions, under which we offer Software Development,
BPO and call center service, attempts to transcend the traditional
business driver of ‘value for money’ into triggers
that fuel business growth and realize higher benefits with
sustained IT investments. |